IT Service Management
WaysNX is known for its unparalleled IT services in place which are governed through ITSM to guarantee client satisfaction through optimum utilization of resources.
IT Service Management
WaysNX is known for its unparalleled IT services in place which are governed through ITSM to guarantee client satisfaction through optimum utilization of resources.
Providing technology fused process,
workflow and automation
It is nothing but the elimination of the manual process and promoting collaboration and handovers between teams through technological interventions. It, in turn, saves time and a possibility of manual processing errors.
Everything is programmed therefore, everything is accurate.
Let us understand in deep what really is
service management or ITSM
Service management generally abbreviated as ITSM (IT Service Management) is the set of operations managed through policies which are dictated by an organization to initiate, design, plan, build, execute, operate, deliver and control IT services that are offered to customers. The ITSM activities are structured in a definite process and supporting strategies to provide the best services to the clients.
Initiate
Plan
Build
Execute
Operate
Deliver & Control
Why ITSM carried out in
a desirable way at WaysNX?
- Reasonable IT costs.
- Customer satisfaction is the top priority.
- IT efficiency and productivity are increased by establishing defined roles and responsibilities.
- A better understanding of business needs with scalable IT services.
- Service management process implementation is based on best practices.